Q: Can I pay with a credit card?

Yes, KSTAXI accepts all major International Credit Cards (Visa, Mastercard, Amex, etc.), Korean Won (Cash), and T-Money transportation cards. You can pay directly to the driver.

Question 1

How can I book an Incheon Airport taxi?

Accepted Answer

Booking is easy. You can make a reservation in advance through the KSTAXI website. Alternatively, you can contact us via WhatsApp or LINE for a quick response.

Question 2

Which areas does KSTAXI serve from Incheon Airport?

Accepted Answer

KSTAXI provides pickup services from Incheon Airport (ICN) to all districts in Seoul (Myeongdong, Gangnam, Hongdae, etc.) and nationwide destinations including Gyeonggi-do, Busan, Daegu, Daejeon, Pyeongtaek, and Sejong.

Question 3

How much is a taxi from Incheon Airport to Seoul?

Accepted Answer

Fares depend on the vehicle type (Standard, Jumbo Van, Limousine) and the exact destination in Seoul. Generally, it is a fixed rate or metered fare. Please contact us for a precise quote. We offer competitive pricing with no hidden fees.

Question 4

What is a Jumbo Taxi and how many passengers can it hold?

Accepted Answer

A Jumbo Taxi is a large van (like a Staria or Carnival) ideal for groups or travelers with a lot of luggage. It can typically accommodate up to 7-9 passengers comfortably with luggage. For larger groups, we also offer 15-seater buses.

Question 5

Do KSTAXI drivers speak English?

Accepted Answer

Yes, KSTAXI is a service specialized for foreigners. Most of our drivers can communicate in English, Japanese, or Chinese, ensuring a smooth and stress-free journey compared to regular local taxis.

Question 6

Where do I meet the driver at Incheon Airport?

Accepted Answer

After arrival, please proceed to the designated indoor gate.
– Terminal 1: Wait indoors at Gate 8 (1st floor).
– Terminal 2: Wait indoors at Gate 1 (1st floor).
Your driver will be waiting or will contact you upon arrival.

Question 7

What happens if my flight is delayed?

Accepted Answer

Don't worry. We monitor flight schedules in real-time. If your flight is delayed, our driver will adjust the pickup time accordingly without any extra cancellation fee. Please provide your flight number when booking.

Question 8

Can I pay with a credit card?

Accepted Answer

Yes, KSTAXI accepts all major International Credit Cards (Visa, Mastercard, Amex, etc.), Korean Won (Cash), and T-Money transportation cards. You can pay directly to the driver.

Question 9

Is there a surcharge for late-night or early-morning rides?

Accepted Answer

Yes, like standard Korean taxis, a late-night surcharge may apply (typically between 22:00 and 04:00). The exact surcharge rate will be confirmed at the time of booking or based on the meter.

Question 10

Do you provide child car seats?

Accepted Answer

Yes, car seats are available upon request for the safety of your children. Please request this when making your reservation (a small additional fee may apply).

Question 11

What is the difference between KSTAXI and a regular taxi?

Accepted Answer

Regular taxis often have small trunk space (LPG tanks) and drivers may not speak English. KSTAXI offers larger vehicles (Jumbo Vans) with ample luggage space, English-speaking drivers, and fixed-price reservations, making it safer and more convenient for travelers.

Question 12

Can I book a taxi for a tour or a full day?

Accepted Answer

Yes, we offer hourly charters and daily tour services. You can hire a taxi or jumbo van for sightseeing in Seoul, Nami Island, DMZ, and other attractions. Contact us for a custom itinerary and quote.

Question 13

Is it safe to use KSTAXI?

Accepted Answer

Absolutely. KSTAXI is an officially licensed service. All our vehicles are insured, and our drivers are vetted professionals. We prioritize passenger safety and comfort above all else.

Question 14

How far in advance should I book?

Accepted Answer

We recommend booking at least 24 to 48 hours in advance to guarantee availability, especially for Jumbo Vans and during peak travel seasons. However, we also try to accommodate last-minute requests.

Question 15

Do you offer service from Seoul to Incheon Airport (Sending)?

Accepted Answer

Yes, we provide round-trip services. You can book a pickup from your hotel or home in Seoul (or any other city) to drop you off at Incheon Airport Departure Hall.

Question 16

What if I have extra large luggage (Golf bags, Skis)?

Accepted Answer

Our Jumbo Taxis and Vans are perfect for oversized luggage. A standard taxi cannot fit many large bags due to the LPG tank. Please inform us about your luggage count and size when booking so we can assign the right vehicle.

Question 17

How to contact KSTAXI customer support?

Accepted Answer

You can reach us 24/7 via:
• WhatsApp: +82-10-6279-8809
• LINE: ID: KSTAXI
• Email: ks88taxi@gmail.com

Question 18

Are pets allowed in the taxi?

Accepted Answer

Generally, pets in carriers are allowed. However, please notify us in advance so we can prepare a suitable vehicle and ensure the driver is aware.

Question 19

Is there free Wi-Fi in the car?

Accepted Answer

Many of our Jumbo Taxis are equipped with free Wi-Fi and charging ports for your convenience. Please ask your driver upon boarding.

Question 20

Can I get a receipt for my ride?

Accepted Answer

Yes, official receipts can be issued for all payments. If you need a receipt for business reimbursement, please ask the driver after payment.

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